How To Calculate Customer Retention Rate: 4 Steps October 12, 2022 By MuteSix Increasing your customer retention rate is vital to keeping your brand healthy. Here’s how to calculate this KPI and strategies to increase it.
What Is Social Proof? Why It Matters and How To Boost It September 13, 2022 By MuteSix User-generated reviews, ratings, and testimonials can be helpful in driving more business to your e-commerce brand. Here is a guide on why it matters and how you can boost it.
Customer Retention: What It Is & Why It’s Important July 1, 2022 By Courtney Cooper Want to reduce churn and boost customer retention? Discover what customer retention is, how it works, and how to improve it with MuteSix.