Google

Buttercloth

Buttercloth boosted revenue by 50% and conversions by 62% using Google Smart Shopping campaigns with Okendo’s product ratings platform.

52%
Increase In Spend
50%
Increase in Revenue
62%
Increase in Conversion Rates
3.8X
ROAS

The Overview

Hailed “The World’s Most Comfortable Shirts” for men, Buttercloth rose to fame after striking a deal on ABC’s Shark Tank in 2018. Soon after, Buttercloth came to MuteSix looking to boost customer acquisition across all digital touchpoints, generating tremendous success year over year. In 2021, MuteSix optimized Buttercloth’s Google Smart Shopping Campaign strategy, while leveraging Okendo’s product ratings platform, in order to increase conversion rates and boost revenue.

The Strategy

Compared to more mainstream apparel brands, Buttercloth has extremely fluid inventory, which changes often throughout any given year in order to meet the growing surge in consumer demand. 

In 2020, the MuteSix Google team found success when running new Smart Shopping Campaigns for Buttercloth’s bigger collection launches throughout the year. However, in Q1 2021, the team determined that this strategy would no longer prove effective, as the year was jam-packed with an array of smaller collection launches. 

As such, for Q2 2021, the MuteSix Google team pivoted quickly with a two-prong Google Smart Shopping Campaign Strategy.

STEP 1 : Manually Populate Smart Shopping Campaign with High-Converting SKUs

In lieu of multiple Google Smart Shopping Campaigns, MuteSix consolidated Buttercloth’s campaign structure into a single campaign that would house all of their past conversion data. This singular Smart Shopping Campaign would then be used to strategically update Buttercloth’s Shopping Feed each week to feature high-converting SKUs, such as new releases and best sellers. When choosing a Google Smart Shopping Campaign, the MuteSix Google team opted for Buttercloth’s longest-running one, as it had accumulated the most conversion data from which to pull. The team predicted that with a greater volume of data to work with, Google’s algorithm could better determine which SKUs would be most successful and when best to promote them. 

STEP 2: Leverage Okendo to Showcase SKUs with Higher Star Ratings

To further maximize success on Google Shopping, MuteSix leveraged Okendo, the leading reviews and ratings platform trusted by 5,000+ fast-growing Shopify brands. By featuring star ratings on their Google ads, Buttercloth was able to harness the power of social proof, which is especially impactful for consumers shopping for high-priced apparel that they cannot personally try on before committing to a purchase. 

By carefully populating Buttercloth’s Shopping Feed with best sellers and fast-selling new launches, which tend to garner higher star ratings, more ad viewers converted into shoppers, who, in turn, left more high ratings to drive even more conversions.

The Impact

Both the strategically populated Smart Shopping Campaign and the inclusion of high star ratings generated tremendous revenue for Buttercloth, whose ROAS remained nice and steady at 3.8X, even with a 52% increase in spend.

With this two-prong strategy, Buttercloth saw a 5% jump in average star ratings year over year, from 4.54/5 in 2020, to 4.78/5 in 2021, alongside a 62% increase in conversions.

The Success

When comparing key performance metrics of the Q2 2021 Google Smart Shopping Campaign with those of the prior quarter, Buttercloth saw:

52%
Increase In Spend
50%
Increase in Revenue
62%
Increase in Conversion Rates
3.8X
ROAS

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