We use a targeted approach to reach your customers where they are, on their text app, with relevant messaging to engage and build customer loyalty.
MuteSix brings a full-funnel approach to SMS marketing. We strategically plan and test campaign sends, build out full lifecycle automations and incorporate customer service, loyalty and rewards, reviews, subscription and transactional messaging. We are at the forefront of SMS as a channel and leverage our partnerships with some of the leading SMS platforms to be the first with access to new functionality and programming.
MuteSix was tasked with improving Badass Beard Care’s customer engagement and increasing their website traffic and subscriber base by leveraging SMS marketing.
To drive new SMS subscribers, MuteSix used Attentive’s high performance Email and SMS capture units to grow and convert new traffic into long term purchasers. The MuteSix team focused on bottom-of-funnel marketing by building robust SMS journeys within the Attentive platform—both to increase customer retention and LTV, and to increase conversions of prospective customers.
To start, the team dialed-in Badass Beard Care’s welcome journey with simple brand education, incentives and personalization. They also worked to convert new subscribers who didn’t purchase by sending unique and time-sensitive offers. To round out the SMS automations, they implemented a thorough post-purchase journey that included high-performing copy and creative to successfully keep Badass Beard Care customers coming back for more.